Try following to establish that the printer or the printers is the problem.


- Can you print a test page/label on the printer?

- Try to print the same label on different printers and see if that works.


If a printer is at fault, check following things:

- Are the printer correctly configured in WMS?

- Is the printer configurated and accessible on the WMS Server? 



To solve the problem, try the following:

- If there was something configured wrong in WMS or in the WMS server for the printer, start by correcting that.

- If that does not help, you can try to delete and install the printer again.


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If you experience any problems or have more questions that you can't find the answer to, 

please contact our support at support@bitlog.se