Bitlog Support & Documentation

In API Sync view in Manager client it is possible for each Data source to:

• Activate/ Deactivate

• Set Frequency (how often fetching new data should run)

• Force Sync

  • Current

  • Differential

  • Initial

• Manage fields

• Make manual request

• Show log

  • Filter by entered value

  • Filter by failed records

  • Show detailed message

Transaction log:
Double click on transaction to get more info

• Waiting

  • Transaction waiting to be handled

• Preparing

  • Transactions prepared to be handled depending on Consolidate settings Synchronization Settings

• Blocked

  • Transactions blocked by Failed transaction, double click on transaction to view what transaction that is blocking

• Failed transaction always shows existing error message and needs to be handled

  • Failed transactions

  • Shows number of retries made on transaction

  • Reason is shown on transaction if added by a rule

• Resolved

  • Lists all resolved transactions - all these must have been manually handled in backend ERP

  • Shows if resolved a user or by a rule in Resolved by

• Processed

  • Lists alla handled transactions

Sync:

• Settings

  • Synchronization Settings

• Error Log

  • Displays errors occurred

• Rules Rules

  • Possibility to set up rules of Failed transactions to be handled automatic

• Reasons Reasons for action

  • Add own reasons for resolving automatically

• Mailing list Mailing list setup

  • Set up mailing list for failed transactions